1. Contact with us
If you contact us by e-mail, your details will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.
2. Personal data are processed for the following purpose (Art 6 para 1 lit b and lit f DSGVO):
Customer data management
Supplier Data Management
3. These service providers process personal data on our behalf:
IT Service Provider Email: Zimbra Collaboration Suite
IT Service Provider Website and Server: WordPress Foundation and X-Net Services GmbH
IT Service Provider Newsletter: MailChimp
Payroll and tax consultants: Gattringer, Schiller & Partner Wirtschaftstreuhand KG
4. Data types according to groups of people:
These data are used by us and the above service providers:
User Website: The WordPress Foundation stores the following data via ‘ServerLogFiles’:
The visited page (URL), the browser or the browser version, the operating system used, the referrer URL (the previously visited page), the host name and IP address of the accessing computer, the time of the server request.
Newsletter subscribers: name, email, IP address and time zone
Employees: name, address, date of birth, SV no., Timelines, activity reports
Customers, suppliers and their contact persons: name, title, address, email, telephone number
The data are required for the contract and are initially stored for the duration of the business relationship. In addition, storage takes place within the framework of statutory provisions or retention requirements.
5. Data storage for purchases in our webshop
We point out that for the purpose of simpler shopping process and for subsequent contract processing by the webshop operator WordPress and WooCommerce in the context of cookies, the IP data of the connection owner can be stored, as well as the name, address and credit card number of the buyer.
In addition, the following data are also stored with us for the purpose of the contract: name, address, email and account data. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
If you sign up for the newsletter via the form on our website, you will receive an automatic confirmation e-mail requesting your renewed approval (Double Opt In Process).
7. Web Analysis
Our website works with Google Analytics. Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plugin available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en
9. Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us under the following contact details: